Returns & Exchanges
At Crafted Designs Co, we stand by the quality of our products and offer a 30-day return window for items in their original condition. If you are not completely satisfied with your purchase, we are here to help ensure you find the perfect piece for your home.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to start the process and select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all tags and protective materials are included to prevent damage during transit.
- 3.Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.